I’ll see it again The thing to do was save the downloaded mail into On My Mac, remove the account, add it back as IMAP, and copy the saved mail back into the server folders. Then I found it: the Mac was set to delete mail from the server, one week after downloading it. But that alone didn’t explain the disappearing mail. Verizon decided they don’t want to host email any more, so they’ve given that dirty work to their subsidiary, AOL. Every customer with a email address can keep it, but will be checking their mail at AOL. I figured this tricky business could confuse a computer’s mail program, since it’s an AOL in Verizon’s clothing. An unusual circumstance: she had a email address.
Her mail was sometimes disappearing before her eyes from her iPad and iPhone, as if a ghost were moving her inbox messages to her trash. She had spent two hours on the phone with Apple, and two hours with Verizon. I emerged from the 1 train at 79th St, for an appointment with EW.
